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AT&T: ATS/ARS System Downtime May 20, 2010 - May 25, 2010

News
April 30, 2010
We received the attached Labor Notice from AT&T today in regard to automatic reimbursement of Blue Cross/Blue Shield out of pocket expenses from participant healthcare FSAs that were not processed from January 1 - April 18, 2010 due to a systems error.

CWA District 9 Reaches Tentative Contract at Verizon West

News
April 29, 2010
CWA's District 9 bargaining team reached a tentative three-year contract with Verizon West that boosts wages by 8.25 percent, holds the line against health care cost shifting and ensures that a new sales incentive compensation plan for customer service representatives remains voluntary.