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AT&T’s Use of Authorized Dealers Raises Concerns for Workers and Customers
The Pittsburgh Post-Gazette wrote about how AT&T's use of third-party dealers is harming workers and lowering customer service quality for consumers.
CWA Secretary-Treasurer Sara Steffens' Address to the 76th CWA Convention
In her address to the CWA Convention, Communications Workers of America Secretary-Treasurer Sara Steffens reviews what it will take to be CWA STRONG and reminds us that we are united in our love, our solidarity and mission to serve our members.
CWA President Chris Shelton's Address to the 76th CWA Convention
In his address to the CWA Convention, Communications Workers of America President Chris Shelton rallies CWAers to the CWA STRONG program and to do what needs to be done to ensure the survival of the labor movement.
Commission Caps
On August 3rd, AT&T put out a statement on myCSP regarding commission caps. They announced that caps will be lifted for non-Orange workers.
Working People Need Protections for U.S. Call Center Jobs and a "Better Deal"
Democrats outline plan with real policies to help working families fight back against corporations that want to shift more jobs overseas.