News

The National Labor Relations Act was passed in 1935 with the intention of "encouraging the practice and procedure of collective bargaining and … protecting the exercise by workers of the full freedom of association, self-organization and designation of representatives of their own choosing."

Thousands of cable TV workers have, historically, battled an entire industry that has sought to avoid unionization. That continues today at Comcast: with 24 million subscribers nationwide, the largest and clearly the most anti-union cable provider.

Deep staff cuts among airport and reservation agents at US Airways are hurting customer service, according to a scientific survey of 400 agents commissioned by CWA.

More than 300 operators and customer service representatives came together to share concerns and lay out an action agenda for "high road" customer service at CWA's first combined National Operator and Marketing Conference, Sept. 24-27, in Fort Worth, Texas.

NABET-CWA members wishing to run for election as Regional Vice President in NABET-CWA Regions 2, 4, and 6 may now obtain nominating petitions from their local secretaries. Petitions must be filed by January 9, 2004 in the Sector Office, in Washington, D.C.