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Delay in Pension Requests

News
January 4, 2008
CWA has been notified of delays which may occur for our members requesting pension estimates and/or retirement kits.

Customer Service Assessment

News
January 4, 2008
AT&T has officially notified CWA of the Customer Service Assessment (CSA) which will replace the Customer Contact Simulation 2 (CCSII) and Sales Simulation (SS) tests.