News

Members of CWA Local 1122 in Buffalo are engaged in an unfair labor practice strike at the American Red Cross, citing the organization's record of labor law violations and its refusal to negotiate a fair contract.

CWA members at AT&T Mobility in District 3 ratified a new four-year agreement by a 68 percent "yes" vote. The agreement covers about 11,200 workers in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee.

CWAers won two big victories in Congress last week. In separate votes, the House of Representatives voted to ban the Reverse Morris Trust tax loophole and to retain a valuable jet engine program that means 2,000 jobs.

CWA District 3 reached a tentative three-year agreement with AT&T covering nearly 700 workers in the National Directory and Customer Assistance unit. The workers handle directory and customer service for AT&T Mobility customers.

CWA's Customer Service Advocate Network Team is already planning the Customer Service Professionals Conference, set for Oct. 20-23 in San Diego.