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New Federal Bill Would Crack Down on Call Center Offshoring
News
June 13, 2019
The bill would ensure that taxpayer dollars are not rewarding companies that offshore their customer service work and would give consumers the power to decide where to have their calls handled.
New Jersey State Workers Fighting for a Fair State Budget
News
June 13, 2019
CWA members have been going all out to fight to protect workers, making hundreds of phone calls to legislators asking them to stand with the governor.
CWA and 60 Organizations Submit Comments to FCC Opposing Proposal to Cap the Universal Service Fund
News
June 13, 2019
The Universal Service Fund supports programs like Lifeline and the Connect America Fund to make broadband service more affordable and accessible to lower-income families.
SODEXO BARGAINING REPORT #2
News
June 12, 2019
Over two days in bargaining, both parties discussed pending outstanding data requests.
New Analysis: AT&T Cutting Jobs, Abandoning Rural Communities Across Midwest
Press Release
Four new reports from the Communications Workers of America (CWA) show that AT&T is neglecting rural and suburban communities across the Midwest. Focusing on Wisconsin, Ohio, Michigan and Indiana, the reports detail how AT&T is cutting its workforce and creating service problems for customers and public safety hazards.