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CWA Pushes to Improve SNET's Customer Service
News
November 1, 1998
CWA members who recently staged a successful 26-day strike against the Southern New England Telephone Co. have joined forces with a consumer group to raise questions about whether windfall profits should be set aside to improve service or provide customer refunds.
Progress at US Airways
News
November 1, 1998
Passenger service professionals at US Airways are making excellent strides toward the goals agents set out to achieve in negotiations with the airline.
Agents Seek CWA Voice: American Airlines Campaign Soars
News
November 1, 1998
Passenger service professionals at American Airlines are on a fast track for a real voice at the airline and a seat at the bargaining table.
Corrections Officers Turn Key to Membership
News
November 1, 1998
Lock down at the Anne Arundel County Detention Center. Steel bars clang shut, inmates retire to their cells and the lights go out. But correctional officers at the Jennifer Road facility near Annapolis, Md. are beaming with hope for better working conditions and, ultimately, better paychecks.