News

Service representatives and sales employees from across the nation sized up recent contract gains and redefined the union standard of quality customer service at CWA's National Marketing Conference, as they prepared to fight for the jobs of the future.

Nearly 200 operators from across the nation convened in Washington, D.C. for CWA's 17th Annual National Operators Conference, Oct. 17-21, focusing on the theme: "Operator Services, Determining Our Future in the New World of Telecommunications."

Great place to work. You can wear jeans to the office, grab a free soda any time, play basketball or volleyball on breaks. Most of the computer jocks who work on Microsoft's 260-acre Redland, Wash. campus are real go-getters, and many work 50 or 60 hours a week. There's only one catch.

A federal court in New York City on Oct. 21 approved the negotiated settlement of a lawsuit filed last year by CWA and 53 employees of Nynex (now part of Bell Atlantic as result of a merger) growing out of disputes under the Family and Medical Leave Act.

In its first public report, The Newspaper Guild-CWA's newly formed Committee on the Future of Journalism asserts that, "American journalism is going through a period of self-analysis and conscience-searching that is comparable only to the period of the 1950s when Sen. Joseph R.