News

A federal bill to give consumers the right to know where service representatives at call centers are located - in the United States or overseas - has been introduced by Sen. John Kerry (D-Mass.).

Federal legislation protecting workers' freedom to form unions and bargain first contracts is being hailed by union leaders as a critical step forward in the fight for workers' rights. It was to be the centerpiece of International Human Rights Day events Dec. 10, as the CWA News went to press.

Strong support from elected leaders and fellow unions in Akron, Ohio, is helping keep morale high among CWA Local 4546 members, who have been walking the picket line since mid-July.

After years of calling for reform in the badly broken Division of Youth and Family Services, CWA locals in New Jersey are outraged that the state is pointing fingers at caseworkers following the discovery of what officials say were four malnourished boys in their adopted home.

Members of the Newspaper Guild-CWA at three New England newspapers are fighting to safeguard jobs and quality health care and to win fair contracts.