May 27, 2021
Call center workers employed by Maximus have filed a complaint calling for the Biden Administration to revise pay rates for tens of thousands of federally contracted customer service representatives who are earning unfairly low wages.
NELP Report: Centers for Medicare and Medicaid Services Intentionally Suppressed Wages for Tens of Thousands of Federally Contracted Call Center Workers
A new report from the National Employment Law Project (NELP) released today reveals the Centers for Medicare and Medicaid Services (CMS) has suppressed wages for federally contracted call center workers.
January 7, 2021
CWA and AT&T agreed to extend two contracts covering 24,000 technicians, call center customer support workers, and representatives.
August 6, 2020
Netroots Nation is the biggest annual progressive conference in the United States.
February 27, 2020
The latest bargaining information for AT&T Southwest Mobility, AT&T West, and Missouri 9-1-1 dispatchers.