News

Advances in artificial intelligence may be moving fast, but CWA’s union contracts are moving faster. While lawmakers debate and corporate executives experiment, CWA members are using the power of collective bargaining to write enforceable rules for how AI is implemented on the job.

Telecommunications workers have always been at the center of the fight for good jobs. We responded to technology-driven job destruction by organizing workers for internet and wireless communications. Today, CWA members are again on the forefront of a technological revolution, having used AI tools on the job long before the general public first heard of ChatGPT.

CWA has taken a member-led approach to AI, harnessing the expertise of CWAers with direct experience working with AI programs from diverse industries, including call centers, telecommunications, journalism, airlines, manufacturing, tech, and the public sector.

From switchboards to software, CWAers have always been on the frontlines of the fight to protect the dignity of work against the siren’s call of cost-cutting through automation and new technologies.

The Union Bargaining Committee continues to meet with the Company. Unfortunately, there is very little to report this week, although there have been some positive developments. We have received more of the information we need to pass informed proposals. We are going to continue to push the issues that are important to you. Mobilization has been crucial to continued movement at the table. Please stay in touch with your mobilizers, and keep the pressure on AT&T.