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Election, Bargaining Issues Top Telecom Meeting Agenda

News
November 1, 2004
Eighty CWA leaders attending the union's first national Telecommunications Meeting resolved to work more closely together on common bargaining issues and made 500 phone calls on behalf of the Kerry campaign.

Customer Service Professionals Cheer Outsourcing Victory in France

News
November 1, 2004
Companies that operate call centers in France were put on notice Oct. 7 that from now on workers will have to tell customers where they are located at the beginning of any conversation. The huge victory against outsourcing came as CWA and tens of thousands of union members worldwide, Oct.

CWA Police Division Warns of Voter Intimidation

News
October 29, 2004
CWA's National Coalition of Public Safety Officers (NCPSO) called on its members and other law enforcement officers to take a stand against voter intimidation by "bogus cops" in the upcoming elections.