News

Think it's easy answering phones all day, often talking to demanding, confused and even angry callers, fingers racing across a keyboard for hours on end to find answers in multiple data bases – all while a supervisor listens in or stands over your shoulder pushing you to work faster or sell more?

Days before the sixth anniversary of the September 11 attacks, CWA members and leaders rallied with hundreds of other union activists near Ground Zero in New York to demand government help for workers, including CWA members, rescuers and others affected by the toxic air and other health risks in the aftermath of the 2001 tragedy.

Stating that Verizon Business "has been interfering with, restraining and coercing employees in the exercise of the rights" guaranteed by federal labor law, the NLRB has backed CWA charges against the company on behalf of VZB workers seeking to organize in Pittsburgh and Monsey, N.Y.

CWA has countered Alcatel Lucent’s demand that 250 workers represented by CWA Locals 1365 and 1366 bear the brunt of $6.6 million in cost cutting at the North Andover, Mass., plant.

Dealing a big blow to their anti-union employer, Time Warner Cable, CWA-represented cable technicians in Utica, N.Y., this week overwhelmingly rejected a decertification attempt.