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AT&T Premise Tech Saves Life of 4-Month Old Baby

News
February 17, 2012
AT&T Premise Technician Andrel Reid has been on the job for just six months, but he will always remember his Feb. 1 visit to the Lansing, Mich., home of customer Christine Duffy. The Local 4034 member was dispatched to fix Duffy's U-verse service, but he ended up saving the life of Duffy's four-month old baby girl.

CWA Supports New Bi-Partisan Call Center Jobs Legislation

News
December 7, 2011
The Communications Workers of America is strongly backing new, bi-partisan legislation introduced in the House of Representatives today that would ban federal grants and loans to corporations who move U.S. call center jobs overseas. CWA represents 700,000 workers in telecommunications and other sectors; more than 150,000 are customer service professionals.