Search News
For the Media
For media inquiries, call CWA Communications at 202-434-1168 or email comms@cwa-union.org. To read about CWA Members, Leadership or Industries, visit our About page.
DirecTV Customer Service Workers Ratify New Contract
News
July 9, 2026
Last week, approximately 300 CWA members at call centers in West Virginia, Kentucky, Ohio, Minnesota, and Colorado voted to ratify a new contract with DirecTV.
Customer Service Workers at DirecTV Reach Tentative Agreement Covering Nearly 300 Workers
Press Release
Highlights of the tentative agreement include wage increases, improved working conditions providing an increase in time between calls, and more.
CWA T&T Members Ratify DirecTV Contract
News
May 14, 2026
The four-year contract includes wage increases each year along with cost-of-living adjustments over the final three years.
CWA Members at DirecTV Authorize Strike
News
April 9, 2026
The strike authorization vote comes as CWA's contract with DirecTV, covering nearly 300 customer service call center workers in West Virginia, Kentucky, Ohio, Minnesota, and Colorado, expired on February 14.
Customer Service Workers at DirecTV Vote to Authorize Strike
An overwhelming majority of customer service DirecTV workers represented by CWA vote to strike if necessary for fair working conditions.