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New Test Vendor
News
January 8, 2008
Effective January 1, 2008, the testing administrator for AT&T ATS/ARS tests, with the exception of the CSA, has changed from PAN to Pearsonvue.
Customer Service Assessment
News
January 4, 2008
AT&T has officially notified CWA of the Customer Service Assessment (CSA) which will replace the Customer Contact Simulation 2 (CCSII) and Sales Simulation (SS) tests.
Pennsylvania Tax Law Change
News
January 4, 2008
We were notified recently by AT&T about a Pennsylvania tax law change.
Pennsylvania Tax Law Change
News
January 4, 2008
We were notified recently by AT&T about a Pennsylvania tax law change.
Delay in Pension Requests
News
January 4, 2008
CWA has been notified of delays which may occur for our members requesting pension estimates and/or retirement kits.