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D.C. OPC Files Petition Seeking Comprehensive Review of Verizon's Quality of Service

News
August 31, 2011
In response to consumer concerns throughout the District, on August 26, 2011, OPC filed a petition asking the DC Public Service Commission to convene a comprehensive review of Verizon DC's quality of service. "We have received numerous complaints from consumers in Wards 4, 6, and other areas, including complaints forwarded to OPC from Council members' offices relating consumer frustration with poor quality service and restoration response," said People's Counsel Sandra Mattavous-Frye.