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Avaya, Inc. Retiree Inquiry Information

Aetna
Medical (including Prescription Drugs, Mental Health, Chemical Dependency and Dental)
1-877-508-6927 / TDD 800-346-3344
M-F 8:00 a.m. to 6:00 p.m. ET
http://www.aetnanavigator.com

Avaya Health and Benefits Decision Center
Avaya Healthy Decisions, Enrollment Administration, Reimbursement Accounts and COBRA
800-526-8056 / TDD: 800-952-0450
M-F 8:00 a.m. – 8:00 p.m. ET
http://www.avayahealthydecisions.com

Pension Service Center
Pension Plan
800-750-7300 / TDD: 877-369-7596
M-F 9:00 a.m. – 6:00 p.m. ET
http://avayapension.csplans.com

CWA Appointed Avaya Healthcare Coordinator
Theresa Douglas
678-421-5051
404-438-1613
trdouglas@avaya.com