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Stories of a Changing Union

These oral history interviews capture the stories of Communications Workers of America leaders who led the transformation of the union during tumultuous times from the early 1970s to 2024.

This was a period of dynamic change within the union and the nation. Within the larger society, these decades were characterized by a period of deregulatory, anti-government free-market public policies; aggressive anti-union employers; and wage stagnation for working people. Over these years, private sector union rates dropped from 24 to six percent.

Within CWA, the union changed from one representing Bell telephone system employees working in a relatively stable monopoly industry to a union representing workers in highly competitive sectors in airlines, manufacturing, broadcasting, news media, gaming, telecommunications, health care, and state and local government. The CWA membership and leadership became more diverse as women, people of color, and LGBTQ leaders and staff rose to the top ranks of the union. During these years, CWA adopted mobilization programs to build membership activism and power at the bargaining table, in contract enforcement, organizing new members, electing pro-worker legislators, and promoting a progressive public policy agenda.

The oral histories in this collection tell the stories of creative, feisty union leaders from all CWA sectors, all the geographic districts, and the many faces of the changing CWA. In these histories, these leaders recount their early life experiences that shaped their adult commitments to economic and racial justice and the labor movement. They give detailed accounts about the work they did as nurses, cable splicers, telephone operators, service representatives, broadcast technicians, welfare department employees, journalists, and more. They talk about their early careers as shop stewards and officers, as staff representatives and regional and national leaders, and the lessons they learned about leadership and member mobilization.

These stories illustrate how this generation of CWA leaders built on founding president Joe Beirne’s CWA Triangle in adapting new strategies and tactics to build worker power through representation, organizing, and movement building.

The interviews in CWA Oral History Project 2024 were conducted by Debbie Goldman, retired CWA Research Director, Jeff Rechenbach, retired CWA Secretary-Treasurer, and oral historian John McKerley in 2023 and 2024. Hannah Aliza Goldman served as producer. A grant from the Joe Beirne Foundation supported the production.

All sound recordings, transcriptions, texts, and images from the CWA Oral History Project Web site are protected under United States Copyright Law, Title 17, U.S. Code. Fair use under such Copyright Law permits reproduction of single copies of selected items for personal research and private use. Further transmission, reproduction, or presentation (such as public display, publication, or performance) of protected items is prohibited except upon receipt of written permission which can be requested by filling out the form located here.

When quoting material from this website please reference “CWA Oral History Project (https://cwa.org/oral-history)".

Charlie Braico

Charlie Braico

NABET-CWA president since 2015. Braico is an award-winning broadcast technician who began his career at WLS-TV in Chicago. He was president of NABET-CWA Local 84041 in Chicago from 2010 until his election as NABET-CWA president.
Larry Cohen

Larry Cohen

President of CWA from 2005 to 2015. He began his union career organizing with New Jersey state workers who joined CWA in 1981. Cohen served as director of organizing and mobilization for CWA from 1986 and was elected Executive Vice President in 1998.
Claude Cummings Jr.

Claude Cummings Jr.

President of CWA since 2023. Cummings began his career at Southwestern Bell in 1973 and served as president of Houston Local 6222 for 12 years and as vice president of CWA District 6 for another 12 years. Cummings is a national civil rights leader.
Gail Evans

Gail Evans

Began her career at C&P Telephone in 1970. Evans, one of the longest-serving local presidents, lead CWA Local 2100 for twenty years from 1984 to her retirement in 2004. She led many bargaining teams in negotiations with Bell Atlantic and Verizon.
Gladys Finnegan

Gladys Finnigan

Joined New York Telephone as an operator in 1981 and led the campaign to bring her co-workers into CWA in 1985. She became president of Local 1110 in 1993, joined CWA staff in 2004 and retired in 2022 as assistant to the District 1 Vice President.
Linda Foley

Linda Foley

President of the News(paper) Guild-CWA from 1995 until 2008. Foley began her career as a journalist for the Lexington, KY Herald-Leader where she became active in the union. In 2021, she was elected Maryland state representative from District 15.
Jimmy Gurganus

Jimmy Gurganus

Vice-president of the CWA independent telephone sector from 2002 to 2011. Gurganus began his career with Carolina Telephone and Telegraph Company in 1966. Two years later, Gurganus joined the successful organizing drive to bring his fellow workers into CWA.
Velvet Hawthorne

Velvet Hawthorne

CWA Staff Representative who worked in a US Airways call center in Winston-Salem, North Carolina and led the organizing campaign to bring 10,000 US Airways customer service employees into the union.
Debbie Hayes

Debbie Hayes

Organized her fellow nurses at Buffalo General Hospital in 1982. Hayes went on to lead organizing drives and strikes at other hospitals and health care facilities in Buffalo. Under her leadership, almost 7,000 health care workers joined CWA.
LInda Hinton

Linda Hinton

Elected District 4 vice-president in 2012. Hinton began her employment as an operator at Ohio Bell in the late 1960s. She served as a steward then as president of local 4310 for 12 years before her appointment as a staff representative in 1996.
Annie Hill

Annie Hill

Served as CWA executive vice president and then secretary-treasurer from 2008-2015. Hill began her career in Oregon as a residential installer. She was elected president of her Local 7904 in 1985 and elected CWA District 7 Vice President in 2004.
Jim Irvine

Jim Irvine

Began his career with AT&T in 1962 as a communications technician in Cleveland, Ohio, and served as president of Local 4350. He was elected national director/vice president of the AT&T communications unit in the early 1980s. He retired in 2001.
George Kohl

Geoge Kohl

Joined the CWA research department in 1980 and served as research director for almost three decades. In 1987 Kohl organized the Jobs with Justice founding convention in Miami. Kohl served as assistant to CWA presidents Bahr, Cohen and Shelton.
Ralph Maly

Ralph Maly

Began work at AT&T’s Western Electric factory in Buffalo, NY in 1966. He joined Local 1162 becoming the local organizer. Maly transferred to a facility in Atlanta and was elected Local 3263 president in 1985. He joined the CWA staff four years later.
Bob Master

Robert Master

Led and built a powerful political and legislative program in CWA District 1 for more than three decades from 1986-2022. He was one of the founders of the Working Families Party in 1998, a creative approach to build worker political power.
Gloria Middleton

Gloria Middleton

Began working for New York City in 1972. She was a shop steward and staff representative for Local 1180 until her election as the local’s first African-American president in 2018. Middleton was elected to serve on the CWA Executive Board in 2021.
Sara Nelson

Sara Nelson

Has been a union Flight Attendant since 1996 at United Airlines and was elected president of the Association of Flight Attendants-CWA in 2014. She has negotiated many pathbreaking contracts and moved federal legislation to improve working conditions.
Louise Novotny

Louise Novotny

Worked in the CWA research department for almost four decades as research economist and then research director. She led CWA’s health care bargaining and policy work, negotiating to contain rising costs and protect members’ benefits.
Jeff Rechenbach

Jeff Rechenbach

Served as CWA executive vice-president (2005-2008) and secretary-treasurer (2008-2011). He worked at Ohio Bell and was elected president of Local 4309 at age 19. He later joined CWA staff and was elected vice president of CWA District 4 in 1994.
Brenda Roberts

Brenda Roberts

Worked at Northwestern Bell for 13 years in the St. Paul, MN area. Roberts was active in Local 7201, and in Local 7800 in Seattle where she was elected president in 2003. Roberts joined CWA staff and in 2015 she was elected District 7 vice-president.
Louie Rocha

Louie Rocha

Employed by Pacific Bell, he became active in the union as a steward, organizer, and mobilizer. Rocha was elected president of Local 9423 in 1996 and promoted many labor/community projects. He later served as a staff representative in District 9.
Hetty Rosenstein

Hetty Rosenstein

Was employed as a Job Corps educator in New Jersey and became a leader in the State Worker Organizing Committee which successfully led 34,000 workers to select CWA. As president of Local 1037 she built a strong, activist steward structure.
Sandy Rusher

Sandy Rusher

Sandy Rusher helped tens of thousands of workers join CWA during her more than thirty years as an CWA organizer, first with the Texas State Employees Union (TSEU), then District 6 Organizing Director, and CWA national Organizing Director.
Pat Shea

Pat Shea

Pat Shea began work in the CWA legal department in 1980 and retired as CWA Legal Counsel four decades later in 2024, serving five CWA presidents
photo of Chris Shelton sitting next to Dennis Trainor with a collage of newspapers in the background

Chris Shelton and Dennis Trainor

Chris Shelton served as CWA’s fourth president from 2015 to 2023. As CWA president, Shelton founded the CWA STRONG program to build workplace power, strengthen bargaining, and resist outside efforts to destroy our union. Dennis Trainor was elected District 1 vice-president in 2015 and was still serving in this position at the time of this interview.
Brooks Sunkett

Brooks Sunkett

Worked in the NJ Department of Taxation where he joined the CWA campaign to organize state workers. After they won representation, he became president of Local 1033. In 1989 he was the first African-American to serve on the CWA executive board.
Laura Unger Sitting at Desk

Laura Unger

Hired on as a communications technician with AT&T in 1978 in New York City. Unger was elected secretary-treasurer and then president of Local 1150, She joined CWA staff in 2007. Unger served on multiple AT&T bargaining committees.
Jim Weitkamp

Jim Weitkamp

Signed on as a lineman for Pacific Telephone in California in 1977. He served as steward and executive board member of Local 11505 before appointment to CWA staff in 1988. He was elected vice-president of District 9 in 2009 and retired in 2014.