Improving Communication to Support CWA Members and Locals

Since his election last summer, CWA President Claude Cummings Jr. has made facilitating communication throughout our union a top priority. While some initiatives are easy to see, such as the launch of our TikTok channel and increased focus on social media, there’s a lot more going on behind the scenes.

CWA Chief of Staff Sylvia J. Ramos is focused on ensuring that CWA staff members are collaborating efficiently, sharing best practices, and connecting locals and members with support for bargaining, mobilization, and organizing. In April, she will begin regular convenings of senior District, Sector, and Headquarters staff. “As CWA’s new Chief of Staff, I have spent the past few months listening, learning, and identifying ways that we can be serving our members and locals better,” Ramos said. “One of those ways is to keep our District and Sector staff up-to-date on the resources available through Headquarters, so that they can pass that information on to locals and members. Improving communication in this way will strengthen our union and ensure that we are being responsive to our members.”