Updated CWA Workplace Violence Booklet Now Online

A new, updated Violence in the Workplace booklet on CWA's website is a valuable education tool to help locals identify, prevent, or head off potentially violent situations or behaviors.

The guide, developed jointly by CWA's Education and Health & Safety Departments is available in the "Educational Materials" section of CWA's website. Click here to view or download the 24-page guide (PDF).

The Violence in the Workplace booklet has added a new section on "bullying" to help local leaders and stewards identify behavior that bullies use to intimate, degrade, offend, or humiliate others in the workplace. Also highlighted are those occupations and workplaces where violence has been known to occur at a higher rate than others — among them correctional facilities, retail stores, airline passenger cabins, and outside tech work in high-crime or isolated areas.