IUE-CWA Local 81320 is helping kids connect with Santa Claus this holiday season, through the Santa hotline hosted at the local's hall in Syracuse, N.Y. 

Dressed as Santa, local vice president Bob Walter fields calls from children starting about two weeks before Christmas. Santa's helpers include financial secretary Mike Zarzecki – who dresses as an elf – and Mrs. Claus, Walter's wife Sally; the North Pole crew answers from 30 to 100 calls a day from children.