CWA/NETT Academy Mailbag: Online Learning - Clear Instruction at Your Own Pace

The completion rate for online instruction through CWA/NETT Academy is twice as high as other programs in the distance-learning field. That's because courses are carefully designed with plenty of help available from knowledgeable instructors, prompting responses from students like this one from Local 3204 member Nide Delva:

The course was very clear and a new learning experience and the teacher was very patient and willing to help me any time I addressed him.

Nide was referring to the VoIP (Voice Over Internet Protocol) course she just completed, but she was equally impressed with the Routing & Switching (CCNA) 1 & 2 courses she took previously through CWA/NETT.

Nide, who grew up in Haiti and now lives in Atlanta, works as a DSL troubleshooter for BellSouth. From the time she logs in, calls from customers with problems start flowing non-stop, and helping them requires a complete knowledge of computer hardware and software issues.

For Nide—who is now taking her fourth course, Advanced Routing & Switching (CCNA 3) along with other members—CWA/NETT Academy means staying on the cutting edge of information technology and enhancing their careers in this industry.

To find out what the CWA/NETT Academy can do for you, log on and explore the website at www.cwanett.org. You just might find the key to your future.

Have a training success story you'd like to share?
Send it to Kevin Celata, at kcelata@cwa-union.org.