Mark Your Calendar for the Customer Service Professionals Conference

CWA's Customer Service Advocate Network Team is already planning the Customer Service Professionals Conference, set for Oct. 20-23 in San Diego.

The team is putting together a program covering the issues that are most important to customer service professionals, with the goal of providing lots of opportunity for discussion and brainstorming. So save the date: Oct. 20-23, and stay tuned for more details. Updates will be posted at www.cwa-union.org.