CWA Members Raise Working Condition Concerns at Charlotte City Council Meeting

A group of CWA activists attended the Charlotte City Council meeting last week to raise concerns about working conditions at the city-owned airport. CWA Local 3645 Vice President Donielle Prophete, one of CWA's Political Boot Camp graduates who works as a passenger service agent for Piedmont Airlines, spoke at the citizens' forum, which drew attention from the local media.

Prophete shared her personal experience with passenger assault, a serious, prevalent issue for passenger service agents. The passenger who assaulted her was able to simply get on their next flight because adequate passenger service agent protections have not been put in place. "The passenger cut my finger. My finger swelled," Prophete said. "I ended up contracting MRSA and was out of work for 22 days."

Charlotte Councilman Braxton Winston said he would work with CWA members to make sure all their concerns are addressed.

A group of CWA activists attended the Charlotte City Council meeting last week to raise concerns about working conditions at the city-owned airport.