CWA Customer Service Members Build Worker Power in North Carolina

The Customer Service Political Engagement Program, a pilot program in North Carolina developing customer service members into activists who are armed with political education, leadership development, and action plans to build worker power, just graduated 13 activists from CWA's Political Activist Training. Participants included AT&T and American Airlines call center members from CWA Locals 3603, 3607, 3640, and 3642.

Participants completed CWA's two-day political bootcamp and a six-week follow-up political education and leadership development program, and plan to create the first ever statewide customer service committee in North Carolina focusing on engaging customer service members in political, legislative, and organizing fights in the state.

The work is supported by CWA's Customer Service Growth Fund and the CWA Political Department Growth Fund.

Participants from CWA Locals 3603, 3607, 3640, and 3642 completed a two-day political bootcamp in North Carolina.