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CWA Applauds New Bill to Protect Passenger Service Agents from Abusive Passengers

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April 21, 2022

Earlier this month, Senator Jack Reed (D-R.I.) and U.S. Representative Eric Swalwell (D-Calif.) introduced the Protection from Abusive Passengers Act in both houses of Congress. The bill is designed to improve aviation safety and hold passengers convicted of intimidation, threats, or physical violence against aviation professionals accountable for their actions.

As travel has returned to more normal levels in 2022, passenger service agents remain on the front lines, experiencing threats from disruptive passengers and unsafe working conditions in airports all over the country. The newly proposed legislation would place those convicted of intimidation or assault onboard a flight on a new commercial no-fly list managed by the Transportation Security Administration.

If passed, the bill will help address the increased number of incidents involving unruly and violent passengers and protect frontline airline workers, including more than 20,000 CWA passenger service agents. Read more here.