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CWA's Customer Service Advocate Network Team is already planning the Customer Service Professionals Conference, set for Oct. 20-23 in San Diego.

It's no surprise that Delta's CEO Richard Anderson is a big supporter of Georgia Senator Johnny Isakson. Isakson spearheaded a campaign on Capitol Hill to block the National Mediation Board's rule change that finally brings a majority vote determination to airline elections.

After a nine-year battle that CWA helped lead, a bill to ensure medical monitoring and treatment of workers exposed to toxins at Ground Zero has passed the House Energy and Commerce Committee.

In stark contrast to the Bush years, federal contractors and subcontractors must now post notices alerting workers to their rights under the National Labor Relations Act, including their right to join a union.

CWA members in Richmond, VA., rally at the Massey Energy shareholders meeting, to show their respect for miners killed at the company's operations in West Virginia and to put Massey on notice that the company's criminal behavior won't be tolerated any longer.