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Customer Service Professionals Voice Concerns, Seek Changes
News
October 13, 2011
CWA customer service professionals in telecom, airlines, public agencies, newspapers and other businesses are making sure that October's Customer Service Month is about more than a one-time pat on the back.
New Blog Among Activities for Customer Service Professionals Month
News
October 6, 2011
As part of Customer Service Professionals Month this October, CWA has launched a new blog open to all customer service workers to share their accomplishments, frustrations and solutions.
Customer Service Professionals Month Recognizes Workers in a Tough Profession
Press Release
October is Customer Service Professionals month and the start of a major campaign to focus attention on the issues facing customer service and call center workers.
AT&T Will Return 5,000 Jobs to U.S. on Completion of AT&T/T-Mobile Merger
Press Release
Breaking: AT&T will bring back a net 5,000 quality wireless jobs to the U.S. and commits to no job losses for call center workers at AT&T Mobility and T-Mobile USA.
CWAers, Global Union Movement Encourages T-Mobile Women on International Women's Day
News
March 10, 2011
Marking the 100th annual International Women's Day on Tuesday, CWA members and union supporters around the world offered encouraging words to more than 10,000 women who work at T-Mobile USA, which is fighting its workers every step of the way as they fight to organize a union.