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ICYMI: Mitt Romney Pioneered the Off-shoring of Call Center Jobs & Why it Matters
Press Release
A new investigative report in today?s Washington Post highlights the fact that Republican presidential candidate Mitt Romney helped to usher in the detrimental practice of shipping call center jobs overseas. This news comes as the U.S. call center industry continues to shed jobs - this very day seven T-Mobile call centers facilities in six states are closing, affecting 3,300 American workers.
Republican Led House Refuses to Take Up Call Center Bill
News
June 21, 2012
The Republican-majority House of Representatives Wednesday voted against consideration of HR 3596, the U.S. Call Center Worker and Consumer Protection Act.
T-Mobile USA Shuts Down Seven Call Centers
News
June 21, 2012
T-Mobile USA will shut down seven call centers on Friday, June 22 affecting 3,300 workers and their communities. The call centers are Allentown, Pa.; Thornton, Colo.; Fort Lauderdale, Fla.; Frisco and Brownsville, Tex.; Lenexa, Kan.; and Redmond, Ore.
SAVE THE DATE
News
June 7, 2012
Please mark your calendar for the biennial Customer Service Professionals Conference being held October 14-17, 2012, in St. Louis, MO.
CWA: Frontier Should Put Resources into Customer Services, Not Executive Salaries
News
May 24, 2012
About 60 CWA activists from Frontier Communications were on hand for the company?s shareholder meeting in Stamford, Conn., raising objections to the telecom?s demands for big concessions and sacrifices from workers while top executive compensation is soaring.