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As Verizon technician Tony Scalia puts it, you can be proactive about education or you can be reactive, rushing to learn something new only when technology or your boss demands it.

Maintaining quality jobs in telecommunications goes hand in hand with preserving quality service, and CWA is leading the way in protecting consumers and workers. 

Nearly two-thirds of AFA's 50,000 members — 35,000 flight attendants at 13 airlines — are currently engaged in bargaining or preparing for negotiations.