April 7, 2022

Call Center Workers Support Legislation to Keep Good Jobs in Michigan

CWA members in Michigan collaborated with members of the Michigan State Legislature on a video in support of the Call Center Jobs Retention Act.

December 23, 2021

Worker Power Update

Last Thursday, CWA activists and leaders participated in a national phone bank to build support for the Freedom to Vote Act, and more.

July 29, 2021

Legislative Update

The latest information on legislation which may effect CWA and its members.

August 13, 2020

Harris Makes the Democrats' Pro-Worker Ticket Even Stronger

On Tuesday, Democratic presidential presumptive nominee Joe Biden announced his selection of Sen. Kamala Harris of California as his vice presidential running mate in the 2020 election.

July 9, 2020

Mississippi Call Center Bill Signed into Law!

This bill will protect call center workers across the state by denying state grants, loans, and tax breaks to companies who move taxpayer-funded Mississippi call center jobs out of the country.

March 12, 2020

Connecticut Labor Committee Passes Call Center Bill

The vote in support of this bill is an important first step towards ensuring that companies that offshore call center and customer service jobs are not rewarded with taxpayer dollars.

March 10, 2020

Bipartisan Bill to Bring Call Center Jobs Back to the U.S. Garners More Legislator Support Than Ever Before

CWA announced that the United States Call Center Worker and Consumer Protection Act, introduced in the House by Reps. David McKinley (R-WV) and Mark Pocan (D-WI), with a companion Senate bill from Sen. Bob Casey (D-PA), has reached more than 120 cosponsors in Congress — signaling a building wave of momentum for bringing back call center jobs in the U.S. 

February 27, 2020

CWA Members Urge State Legislators to Save Connecticut Call Center Jobs

CWA Local 1298 flooded Hartford with red this week to fight for Connecticut's call center jobs.

February 13, 2020

CWA and IUE-CWA Members Lobby for Pro-Worker Legislation

House Bill 13 to protect call center jobs was a priority.

January 23, 2020

CWA Members win Call Center Job Protections in New Jersey!

CWA members worked alongside members of the state AFL-CIO and IBEW Local 827 to get the bill across the finish line.

January 9, 2020

CWA Praises Passage of New York Call Center Legislation

In a big victory for CWA members, who have been writing letters, sending postcards to legislators, making phone calls, and traveling to the state capitol in Albany time and time again to get this bill passed, Governor Andrew Cuomo signed the New York State Call Center Jobs Act into law on January 2.

January 2, 2020

CWA Praises Historic Passage of New York Call Center Legislation

CWA today praised New York State legislators and Governor Andrew Cuomo for the historic new law which will protect New York call center workers and state taxpayers by denying state grants, loans, and tax breaks to companies that move New York call center jobs out of the country.

November 21, 2019

CWA and Dominican Union FEDOTRAZONAS Announce New Solidarity Alliance Agreement

The new agreement between CWA and FEDOTRAZONAS demonstrates CWA’s belief that strengthening relationships between the union’s members and workers in countries that serve as centers for offshored global call center work is critical to reversing the global race to the bottom in the industry.

November 14, 2019

New Report Exposes Performance Failures of MAXIMUS, Nation's Largest Medicaid Administrator

CWA works with government-contracted employees to lift working standards and join together for a voice on the job.

November 7, 2019

Colorado CWAers Put Pressure on Republican Senator to Protect Jobs

Colorado CWA members dropped off almost 300 letters and postcards encouraging Republican Senator Cory Gardner to support three pieces of vital legislation.

October 17, 2019

Governor Newsom Makes Wrong Call By Vetoing California's Anti-Offshoring Call Center Bill

The Protect Call Center Jobs Act of 2019 would have protected California's working families and taxpayers.

October 17, 2019

Building Solidarity with Call Center Workers Around the World

A delegation of CWA members went on a fact-finding delegation to investigate the working conditions at call centers in the Philippines.

September 19, 2019

Victory for Call Center Workers in California!

CWA members held lobby days, made phone calls to legislators, and much more.

August 29, 2019

Presidential Candidates Support MAXIMUS Workers’ Fight to Form A Union

Senator Elizabeth Warren, Senator Bernie Sanders, and Governor Jay Inslee announced their support in recent days for MAXIMUS call center workers as they join together for better working conditions.

August 19, 2019

Presidential Candidates Support MAXIMUS Workers’ Fight to Form A Union

The candidates expressed their support as MAXIMUS National Organizing Committee members met over the weekend in Richmond, Virginia.

August 8, 2019

CWA Next Generation Members Build Young Worker Power in District 3

They also made calls to their members of Congress and collected postcards in support of legislation to end offshoring of call center jobs.

August 8, 2019

CWAers Build Support for Pro-Worker Legislation Across the Country

CWA activists have been collecting postcards in support of the No Tax Breaks for Outsourcing and the U.S. Call Center Workers and Consumer Protection Act.

August 1, 2019

Secretary-Treasurer Steffens: CWA Needs to Go Big and Bold

CWA must not only defend, but also must take advantage of the current opportunities to grow and flourish.

August 1, 2019

Resolutions Approved by the 2019 CWA Convention

A list of the resolutions approved at the 2019 CWA Convention.