June 20, 2019

New York Assembly Passes Call Center Jobs Act!

The New York Call Center Jobs Act has passed in the New York Assembly by a count of 93-19, and will head to the Governor to be signed!

June 20, 2019

Join Us as We Kick off The Summer of #NoMoreOffshoring!

This week, CWA members are launching a program to fight back against job instability, corporate tax loopholes, and the trade deals that harm working people.

June 13, 2019

New Federal Bill Would Crack Down on Call Center Offshoring

The bill would ensure that taxpayer dollars are not rewarding companies that offshore their customer service work and would give consumers the power to decide where to have their calls handled.

June 12, 2019

New Legislation in House and Senate Addresses Consumer and Worker Call Center Offshoring Issues

The new federal bill builds on the momentum generated by states introducing and moving forward legislation addressing issues around call center offshoring during the 2019 legislative session in both Democratic and Republican-controlled state legislatures.

June 6, 2019

CWAers Win Protections for Nevada and Alabama Call Center Jobs

Thanks to the hard work of Nevada CWAers, call center legislation is now heading to Governor Steve Sisolak for a signature!

May 30, 2019

CWA Members Win Protections for Call Center Jobs in Colorado and Alabama

CWAers across the country are mobilizing to protect call center jobs from offshoring!

May 16, 2019

New York CWA Members Lobby in Albany for Safe Staffing and Protecting Call Center Jobs

CWAers flooded the New York capitol building with red this week for a huge lobby day!

May 9, 2019

CWAers on the Verge of New Protections for Call Center Workers

Here are the new updates on CWA members' hard work to pass critical call center legislation.

May 2, 2019

Protecting Call Center Jobs in Colorado and Maine

CWAers across the country continue to make progress on passing legislation to protect call center jobs from offshoring.

April 25, 2019

State Legislation to Protect Call Center Jobs Gains Support

CWAers across the country are making progress on passing legislation to protect call center jobs from offshoring!

April 25, 2019

CWA Members Protest AT&T Contractor Alorica

To fight back against AT&T's efforts to divide working people, CWA members are building solidarity with international call center workers.

April 18, 2019

CWAers Pressure State Legislators to Protect Call Center Jobs

CWAers across the country are making progress on passing legislation to protect call center jobs from offshoring!

April 4, 2019

CWA Members Urge Lawmakers to Protect Georgia Call Center Jobs

CWA members in Georgia met with lawmakers last week at the state capitol and urged them to support S.B. 231, a CWA-supported bill to protect Georgia call center jobs.

March 21, 2019

At Shareholder Meeting, Call Center Workers Call on Maximus to Respect Right to Organize

Maximus employees also called on the company to meet with a committee of workers to discuss how improved working conditions would help achieve better outcomes for Maximus and its customers.

March 21, 2019

CWA Urges Congress to Pass "No Tax Breaks for Outsourcing Act"

The Republican corporate tax cut bill contained a provision that rewards and incentivizes the offshoring of more American jobs.

March 14, 2019

New York Senate Passes Bill to Protect Call Center Jobs!

Here are this week's updates on CWA members' hard work to pass state legislation to protect call center jobs from offshoring.

March 7, 2019

CWA Members are Working Hard to Protect Call Center Jobs

CWAers across the country are making progress on passing legislation to protect call center jobs from offshoring! Here are this week's updates on CWA members' hard work to pass state legislation.

February 28, 2019

CWAers Make Strides to Protect Call Center Jobs

CWAers across the country are making progress on passing legislation to protect call center jobs from offshoring!

February 28, 2019

Why is AT&T Closing Call Centers after Getting $20 Billion in Tax Breaks?

AT&T workers in Connecticut were joined on Monday by Sen. Richard Blumenthal and other labor allies to speak out about AT&T's planned closure of several call centers.

February 26, 2019

Connecticut Workers Latest Victims of AT&T Job Cuts and Call Center Closings

AT&T’s own documents show that it eliminated 11,780 jobs in 2018 and is continuing to cut its workforce. The closures in Connecticut follow the company’s January announcement that it was closing its Syracuse, N.Y. call center.

February 14, 2019

CWAers Across the Country Make Progress on Passing Legislation to Protect Call Center Jobs

CWAers across the country are making major strides on passing legislation to protect call center jobs from offshoring!

January 17, 2019

Texas CWA Members Urge Legislators to Protect Call Center Jobs

CWA members from across the state came to the Texas Capitol to build support for a bill to help stop businesses from outsourcing Texas call center jobs.

January 7, 2019

Following AT&T’s Promise to Invest Tax Windfall in U.S. Workforce, Report Reveals AT&T Cut More Than 10,000 Us Jobs Since Congress Passed Tax Bill

While AT&T CEO Randall Stephenson once boasted that every $1 billion in tax savings will create “about 7,000 good jobs for the middle class,” the company has eliminated more than 10,700 union jobs in 2018 alone and has recently announced the closure of three more call centers in the Midwest.

December 6, 2018

CWAers are Fighting for Call Center Jobs in New Jersey

Last week, the New Jersey Senate Labor Committee held a hearing on the New Jersey Call Center Jobs Act.