Search News
For the Media
For media inquiries, call CWA Communications at 202-434-1168 or email comms@cwa-union.org. To read about CWA Members, Leadership or Industries, visit our About page.
Court's Decision Doesn't Alter the Right of American Airlines Agents to a Fair and Timely Election
Press Release
Statement by the Communications Workers of America on today's ruling by Bankruptcy Judge Sean Lane. Passenger service agents were seeking a temporary injunction to block American Airlines from implementing drastic wage, benefit and job cuts while agents are waiting for their election
At Shareholders' Meeting, AT&T Gets the CWA Message
News
May 3, 2012
At the AT&T annual meeting in Salt Lake City, Utah, shareholders heard a loud and clear message from CWA leaders and members: AT&T should be helping to "lead our economic recovery by continuing to provide good, middle class jobs. We are the network. We deserve a fair contract."
CWA Files for Trade Adjustment Assistance for Workers Facing Layoffs as T-Mobile Sends Jobs Overseas
Press Release
Arguing that 3,300 working Americans should not face severe economic hardship because their employer chooses to offshore call center work, the Communications Workers of America (CWA) has requested that the U.S. Department of Labor grant Trade Adjustment Assistance (TAA) benefits to T-Mobile USA customer service representatives at seven U.S. call centers enters slated for closure in June.
Agents Fight Back Against American Airlines Cuts; Union Election to be Scheduled
Press Release
Passenger service agents at American Airlines were hit with a devastating reorganization plan yesterday that will affect nearly 10,000 agents. Agents face layoffs, outsourcing, the loss of wages and benefits, being forced to work from home for no benefits, and likely even more cuts in the future as they are the only major workgroup at the airline without union representation.
Reports of Rampant Fraud at Overseas Call Centers Surface as States Consider Call Center Bills
Press Release
Amid shocking reports of the systemic theft of consumers? personal information at overseas call centers, the Communications Workers of America today announced that five state legislatures are now considering, or have considered, their own call center worker and consumer protection legislation, while bi-partisan Congressional support for national legislation has swelled to 90-plus co-sponsors.