Skip to main content

News

Search News

Topics
Date Published Between

For the Media

For media inquiries, call CWA Communications at 202-434-1168 or email comms@cwa-union.org. To read about CWA Members, Leadership or Industries, visit our About page.

Stand Up to Verizon

News
August 23, 2012
People are talking about Jen Travis. The mother of three is speaking out at local union halls and through YouTube about how she was unjustly fired.

ICYMI: One Customer's Frustrations with Verizon Overseas Call Centers a Lens at Larger Problems

Press Release

A letter published in this weekend's Washington Post highlights one customer's frustrations with Verizon in the aftermath of a major storm in the Washington, DC, area this summer. The letter follows on the heels of local reports detailing Verizon's mismanagement of restoring 9-1-1 emergency services, while Verizon technicians worked more than 12 hours a day to return those vital services to the northern Virginia communities in the aftermath of the storm.