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Aptify Local Membership and Dues Database

CWA Aptify Link:

Please bookmark the CWA Aptify link or add it to your favorites by clicking the star icon on your web browser.

Need an Aptify Account?

If you need to request a new Aptify user account, please have your local/district/sector President fill out the New Aptify Account Request form by clicking HERE.

    Need Training?

    To view the 2022 Aptify / Dues process and Microsoft Excel training schedule and sign up for training sessions, please fill out and submit the training form by clicking HERE.

    CWA Resources & Learning Lab

    We all experience the world in unique ways so there is variation in the ways we learn best. We developed the CWA Resources & Learning Lab for multiple learning styles - some people prefer to learn by hearing, some by seeing, others by doing, some by reading, and others by asking questions. Our goal is to present modules in concise and simple ways to help you grasp concepts and apply practical information.

    CWA Resources & Learning lab modules:

    1. Navigating Through Aptify

    2. Search and Global Search

    3. Access and Edit Member Records

    4. Add Member Record

    5. Committees and Officers

    6. Dues Processing Inquiries

    7. Aptify Reports Available

    8. NABET-CWA Dues Processing

    9. CWA Canada

    10. Sensitive Data Management

    11. Retired Members’ Council (RMC)

    12. Additional Resources

    • Downloadable Guides
      • Aptify Local Membership System User Guide

      • Welcome to Aptify! 

      • Verifying Local Information Currently in Aptify

      • Aptify Email Setup

      • Melissa Data Guide

      • Updating Local Officer Rosters Guide

      • Updating Member Status in Aptify

      • Aptify Reports Guide

      • Sensitive Data Management Guide

      • Allow Pop-up Windows Guide

      • Bottom-Up Dues Processing Guide

      • CWA Dues Supplemental Information

      • CWA Tradition and IUE Retiree Dues Guide

      • Local Pay - Settlement FAQ

      • Person Transfer Guidelines

      • Handling of Cash Payers

      • Excel Training Guide

      • CMS Local Officer User Guide

      • RMC Aptify Membership System User Guide   

    • Schedule a 1:1 session

    • Helpful contacts

    The CWA Resources & Learning Lab includes videos, quizzes, and very useful outlines and guides you can print out and keep handy for quick reference. The CWA Resources & Learning Lab is accessible through your computer, tablet, or mobile device by login into your Aptify account. You can explore by clicking HERE.

    Dues Specialists

    The following district and sector dues specialists/ coordinators have been trained in Aptify basics, and they are available to answer questions and provide general support. They are:

    D1 (NJ): Tamara Suttle,

    D1 (NY): Alicia Mullaney,

    D2-13 (DC, MD, VA & WV): Dee Tillman,

    D2-13 (DE, PA): Monique Bitros,

    D3: Reyna Munoz,

    D4: Michelle Winter,

    D6: Nicole Tupa,

    D7: Allison Knoke,

    D9: Natalie Bullo,

    IUE: Brittnie Watts,


    TNG: Marian Needham,

    AFA: Dante Harris,

    Super Users

    The following people were trained by CWA as “super users” of the Aptify system. They are willing to help their fellow locals get going on the new system!

    CWA Local 1180: Gloria Middleton,

    CWA Local 13500: Mary Lou Schaffer,

    CWA Local 3640: Darla Meyer,

    CWA Local 4204: Amy Blaisdell,

    CWA Local 6215: Anita Learned,

    CWA Local 7019: Sue Head,

    CWA Local 7026: Cecilia Valdez,

    CWA Local 9119 (UPTE): Shanna Vela,

    CWA Local 9416: Ryan Castro,

    TNG-CWA Local 37002, Minnesota News Guild: Marilyn Clemens,

    NABET-CWA Local 51011: Elise Roth,

    NABET-CWA Local 51021: Patrick Tubiolo,

    IUE-CWA Local 81201: Nefty Alvarez,

    Emailing CWA HQ

    If you are having trouble with your log-in, email

    If you have specific dues questions, including questions about local advances or settlement, or if you need to request a local or PU transfer, email

    For issues related to Convention credentials, email

    For other questions, including inquiries about Aptify training, email

    Have an Aptify question or need additional assistance?

    If you have a question or need some assistance, you may do the following:

    • Contact your Dues Specialist (see list)
    • Send an email to