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Workers Come Together for Good Jobs in the Wireless Industry

Wireless call center and retail workers from around the country convened in Hilliard, Ohio, last week to discuss strategies across workplaces and form a plan to demand better from the wireless industry. The workers are uniting to advocate for respect and good, family-supporting jobs in the wireless industry.

On Saturday, dozens of Verizon Wireless workers, joined by AT&T Mobility and T-Mobile workers, rallied at the Verizon Wireless Center in Hilliard to protest the company shuttering the center and transitioning only some jobs to a home-based model.

The closure will impact 500 current employees, and based on company statements, the number of jobs remaining may be significantly fewer than before, despite promises Verizon made prior to opening the facility to create new jobs in Hilliard.

Verizon Wireless is also closing down company-owned retail stores around the country and turning the operation of those stores over to third-party contractors that often pay lower wages and where customers report complaints about service.

Meanwhile, workers at T-Mobile are growing increasingly concerned about how the proposed merger with Sprint will affect their jobs. Recent CWA analysis estimates that the merger would result in the loss of more than 28,000 jobs across the United States.


On Saturday, dozens of Verizon Wireless workers, joined by AT&T Mobility and T-Mobile workers, rallied at the Verizon Wireless Center in Hilliard, Ohio, to protest the company closing the facility.