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CWA Announces Effort to Thank Members Who Support Legislation to Lower Risk of Fraud, Identity Theft
Press Release
As momentum builds on behalf of bi-partisan legislation to strengthen the domestic call center industry ? cutting down on fraudulent activity centered in overseas call centers in the process ? the Communications Workers of America (CWA) today announces an effort to thank Members from both parties who back this legislation.
ver.di Helps Keep the Pressure on T-Mobile
News
April 5, 2012
CWA activists and T-Mobile USA workers are continuing to spotlight the company's bad decision to close seven call centers, affecting the jobs of 3,300 workers.
CWA Report Details Identity Theft at Overseas Call Centers
News
April 5, 2012
Offshored call center jobs pose a serious threat to consumers' personal data, according to an updated report released by CWA.
Serious Consumer Data Risks Highlighted in CWA Report
Press Release
Citing a growing number of security questions surrounding overseas call centers, the Communications Workers of America (CWA) today released an updated version of a sobering December 2011 report detailing the linkage between the off-shoring of call center jobs and a range of serious negative effects on U.S. consumers and job seekers, including placing consumers? personal information at risk.
T-Mobile Call Center Workers Mobilize Against Closures
News
March 29, 2012
CWA activists and T-Mobile USA workers are spotlighting the company's bad decision to close seven call centers, affecting the jobs of 3,300 workers.