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T-Mobile USA Shuts Down Seven Call Centers
News
June 21, 2012
T-Mobile USA will shut down seven call centers on Friday, June 22 affecting 3,300 workers and their communities. The call centers are Allentown, Pa.; Thornton, Colo.; Fort Lauderdale, Fla.; Frisco and Brownsville, Tex.; Lenexa, Kan.; and Redmond, Ore.
Dayton Guild's Flag Day Message: Nothing Patriotic About Offshoring
News
June 21, 2012
With offshoring becoming a bigger issue than ever at newspapers, the Dayton Newspaper Guild-CWA took advantage of Flag Day last week to send a strong message to the company and remind workers what?s at stake.
House GOP Votes Against Considering Call Center Bill, Aligns Itself Against U.S. Workers & Consumers
Press Release
Today, in a near party-line vote of 238-178, the U.S. House of Representatives voted against considering legislation sponsored by Rep. Tim Bishop (D-NY) and Rep. Dave McKinley (R-WV) entitled the U.S. Call Center Worker and Consumer Protection Act. The legislation would have helped to revitalize a U.S. call center industry that has lost over 500,000 jobs just in the past six years, per the Bureau of Labor Statistics. In the process, the legislation also would have strengthened American consumer security against ongoing security problems associated with overseas call centers.
D2-13 Legislative Team Helps Win Protections Against Offshoring
News
May 31, 2012
CWA?s Maryland Legislative-Political Action Team and a strong coalition helped win new protections against the offshoring of jobs in the state.
Bank of America Joins the Big Bank Off-Shoring Party
Press Release
Disturbing news out of the Philippines highlights the fact that ?too big to fail? titan Bank of America is moving its call center operations to the Philippines ? joining the other leading Wall Street banks in once again leaving American workers behind in a pursuit of profits at any cost. Further, the fact that the Filipino call center industry lacks basic security precautions to protect Americans? financial information from fraudulent activity that has become commonplace in foreign call centers demands further scrutiny.