A year after the T-Mobile/Sprint merger, an analysis by the Communications Workers of America shows that T-Mobile has closed 24% of its corporate-owned stores. The number of authorized dealer stores has also declined by 11%.
In a statement released this week on the proposed sale of Lumen Technologies assets to Apollo Global Management, CWA Vice Presidents Lisa Bolton and Brenda Roberts pledged to fight to protect jobs.
Lumen Technologies has announced plans to sell its operations in 20 Midwest and Southeast states. CWA will be active in the regulatory review process to preserve good jobs for its members and quality service for consumers.
The U.S. Senate’s passage of the bipartisan infrastructure bill, which will invest $65 billion in our country’s broadband network, is welcome news to the millions of Americans who do not have affordable high-speed internet service.
Communications Workers of America Launches ‘Build Broadband Better’ Campaign to Ensure Affordability and Widespread Deployment by Qualified Union Workers
(CWA) has launched the “Build Broadband Better” campaign to ensure that the funding results in affordable, reliable broadband for all Americans and creates good union jobs.
CWA Members in Minnesota Fight CenturyLink/Lumen’s Attempt to Eliminate Service Quality and Call Answering Time Requirements
Service quality rules protect customers, particularly those in areas where the company has failed to deploy fiber.
FCC Acting Chairwoman Jessica Rosenworcel held a virtual fireside chat to discuss how the FCC is addressing the pressing need for affordable, reliable broadband service.
Join us on June 29 at 7:30 pm ET for a virtual fireside chat.
With Biden’s Infrastructure Bill Promising Nationwide Broadband Access and Good Jobs, Communications Workers of America Launches Multi-State Effort to Regulate Broadband, Close Digital Divide
CWA has launched an ambitious multi-state effort to pass state legislation that would establish public utility commission oversight of broadband in public safety, network resiliency and consumer protection.
This week at a congressional hearing, CWA President Chris Shelton testified on the failure of telecom companies to upgrade their networks and called on Congress to take action to expand broadband access.
With the appointment of Jessica Rosenworcel as the interim chair of the Federal Communications Commision, Joe Biden has turned to an experienced leader with a steady hand.
Teleperformance is the world's largest call center service provider, operating in 80 countries and providing services to some of the largest brands and companies on the planet, including AT&T.
According to a new policy brief from Local Progress, the telecommunications industry has used misleading messaging to push cities to deploy 5G networks.
On Wednesday, CWA members participated in a town hall centered around the need for federal funding for broadband.
The nation is facing challenges as the digital divide has been thrown into the spotlight during the pandemic.
In February, the NMPRC approved a hearing examiner's recommendation to reject CenturyLink's claim that it should be exempt from regulation.
New reports that expose how AT&T has left communities without access to next-generation fiber networks and eliminated good jobs received wide media and political attention this week.
The Bargaining Team met with the Company Bargaining team this morning to further our discussion on the future of the bargaining unit.
Despite the pandemic forcing many to work from home and rely more heavily on communications services, AT&T is cutting thousands of technician and clerical jobs across the country over the next few weeks.
In an op-ed published in The Hill this week, several union leaders wrote about the need for Congress to prioritize universal broadband access in the COVID-19 response.
Universal Access to Broadband is Needed to Support Critical Services During the Pandemic and Create Jobs
The COVID-19 pandemic has made something clear that CWA members have known for a long time: millions of families in the United States do not have access to affordable, reliable broadband internet connections.
Essential workers – including many CWA members – have been facing a two-front war: confronting the COVID-19 crisis, and fighting for the Personal Protective Equipment they need.
CWA and consumer advocacy groups sent a letter today to major broadband CEOs urging them to lift data caps, waive data cap fees, and take other steps to help the American public stop the spread of coronavirus and facilitate access to essential communications services for all.
Public Regulation Commission Rejects CenturyLink’s Attempt to Shirk Responsibility to Provide Service to New Mexicans
For the second time in the past four months, the New Mexico Public Regulation Commission (NMPRC) has rejected CenturyLink’s attempts to avoid its responsibility to provide quality residential telecommunications service to all New Mexicans.