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Flight Attendants and Passenger Service Agents Celebrate Major Wins in New FAA Bill!

For years, CWA members have been making thousands of phone calls, holding rallies, and lobbying members of Congress to include their top priority items in the FAA Reauthorization Act. Now, we are very close to winning our long fight!

The newest version of the bill, passed by the U.S. House Wednesday and set for a Senate vote soon, includes AFA-CWA's top safety priority – instituting a minimum rest period of 10 hours for Flight Attendants, giving them equal rest with the flight crew, along with protections against eroding U.S. aviation jobs and enhancements to the security of our aviation system.

The bill also includes stronger protections for airline passenger service agents from passenger assaults. Agents are often the target of passenger frustration with delays, baggage fees, and other airline policies. Agents have reported being verbally and physically assaulted by customers, including being hit, having luggage and equipment thrown at them, being pulled over counters, and getting spat upon.

Passenger service agents and Flight Attendants helped develop the strong language in the FAA bill by meeting many times with members of Congress, and speaking with officials in the Department of Transportation, Federal Aviation Administration, and Transportation Security Administration.


CWA members have been making thousands of phone calls, holding rallies, and lobbying members of Congress to include their top priority items for Flight Attendants (above) and passenger service agents (below) in the FAA Reauthorization Act.