Envoy Agents Want a Fair Return on Their Work

On April 27, negotiations for a first contract covering 3,800 Envoy agents, CWA members, at 94 U.S. airports got underway in Irving, Texas.

Agents and allies rallied at the Dallas-Fort Worth International Airport to show their support for the bargaining team.

Last November, agents voted overwhelmingly for a CWA voice, so they could begin to close the wage and benefit gap between workers at regional operations like Envoy and parent company American Airlines Group.

Envoy agents staff the ticket counters, the boarding gates and baggage offices, and at smaller airports work on the ramp, guide planes to and from the outside gates and load and unload baggage. They're rallying around the slogan, "What's Our Worth," to remind management that agents are the face of American Airlines to passengers who they help connect to destinations every day.