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CWA: US Airways Management Must Be Accountable

CWA local union presidents representing passenger service agents at US Airways began a series of meetings with management on March 23 to address some critical issues about jobs, safety conditions and management accountability at the airline.

The group discussed job concerns and presented a proposal for changes in corporate practices to help build employee confidence in company leadership and lead to a more positive relationship between management and employees.

Among other provisions, the proposal called for accountability of US Airways management by setting clear revenue, operations, marketing and customer service goals that will help bring about the survival and success of the airline.

The local presidents also pointed out that top executives and management needed to make real concessions, as they demanded and received billions in concessions from represented workers over two bankruptcy filings.

They noted that contributions to the two executive defined contribution pension plans are capped at 16 percent and 64 percent of salary, respectively, while contributions to the agents' plan were slashed from an average 10 percent to 3 percent of salary.

US Airways executives and Executive Board members, including CWA's own board representative, should not be compensated for so-called "gross-up payments," considering the airline's bankruptcy status, the presidents said.

Other issues raised included safety and maintenance concerns over the operation of jetways and in light of a recent incident in Philadelphia where a customer assistance representative (CAR) was seriously injured.