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American Airlines Agents Seek Union Representation
The Communications Workers of America has petitioned the National Mediation Board to hold a representation election among some 15,000 passenger service professionals at American Airlines operations nationwide. The NMB will review the petition and set terms for a mail ballot election.
The gate, ticket, reservations and other agents are the only major employee group at the airline without union representation.
The AA agents cite a two-tier wage system, outsourcing of jobs at both airports and reservations centers and constantly changing work policies as key reasons behind their support for CWA representation.
Earlier, CWA filed to represent passenger service professionals at American Eagle operations at airports in Chicago, Dallas, Miami, New York, Los Angeles and San Juan, Puerto Rico. American Eagle connects passengers between American Airlines hubs and smaller markets.
American Eagle agents are paid extremely low wages- most earn between $7 and $9 an hour- and also face excessive forced hours, with chronic under staffing and changes in flight schedules resulting in frequent and mandatory overtime hours. Benefits are virtually non-existent.
Last year, some 10,000 passenger service professionals at US Airways voted for CWA representation. Negotiations for a first contract are underway.
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The gate, ticket, reservations and other agents are the only major employee group at the airline without union representation.
The AA agents cite a two-tier wage system, outsourcing of jobs at both airports and reservations centers and constantly changing work policies as key reasons behind their support for CWA representation.
Earlier, CWA filed to represent passenger service professionals at American Eagle operations at airports in Chicago, Dallas, Miami, New York, Los Angeles and San Juan, Puerto Rico. American Eagle connects passengers between American Airlines hubs and smaller markets.
American Eagle agents are paid extremely low wages- most earn between $7 and $9 an hour- and also face excessive forced hours, with chronic under staffing and changes in flight schedules resulting in frequent and mandatory overtime hours. Benefits are virtually non-existent.
Last year, some 10,000 passenger service professionals at US Airways voted for CWA representation. Negotiations for a first contract are underway.
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