CWA Members Protest AT&T Contractor Alorica

AT&T has increasingly offshored U.S.-based call center jobs to the Philippines where workers are paid pennies on the dollar of what U.S. union workers would earn. To fight back against AT&T's efforts to divide working people with this race to the bottom, CWA members are building solidarity with international call center workers.

This week, AT&T workers and members of CWA, the Asian Pacific American Labor Alliance (APALA), and Filipino activist groups Migrante and Bayan held protests in California's two largest cities demanding AT&T put pressure on its Irvine-based contractor Alorica to end union-busting of workers' United Employees of Alorica (UEA) union and BPO Industry Employee Network (BIEN) in the Philippines and start engaging in meaningful dialogue.

Alorica management has systematically attacked union members and brought trumped up criminal charges against union leaders.

"The brave Alorica call center workers in the Philippines are exercising their right to organize and expressing legitimate demands to improve their place of work," said CWA Local 9410 Officer Roland Andersen in San Francisco. "We are proud to show solidarity with their cause, which ultimately shares much in common with our own."

During CWA's 2016 strike at Verizon, Philippine call center workers helped CWA members uncover the extent of Verizon's offshoring efforts, exposing Verizon management's false claim that only a small part of the business' calls were sent to call centers in the Philippines.


AT&T workers and members of CWA, the Asian Pacific American Labor Alliance (APALA), and Filipino activist groups Migrante and Bayan held protests in California's two largest cities demanding AT&T put pressure on its Irvine-based contractor Alorica to end its union-busting.