CWA Members Advocate for Better Employee Buses at Charlotte Airport

Workers at Charlotte Douglas International Airport—including many CWA passenger service members—are risking their safety and jobs just to get to and from work. For months, long wait times of 30 minutes or more for the employee shuttle at the airport have caused some members to be late for their shifts. Others, also frustrated by the long wait times after finishing a shift at work, choose to walk back to their cars on the busy parkway, often in the dark.

CWA Local 3645 represents Piedmont Airlines passenger service and ramp agents at CLT and has raised this issue with local news and city government to address the issue. Long wait times for the employee shuttle service also impact other CLT employees, including CWA Local 3641 members who work for American Airlines as passenger service agents.

"You've been a mama, a papa, a lawyer, a doctor; you've been everything to your passengers and customers," Shauntia Bloomfield, a CWA Local 3645 member, recently told WBTV. "Now you just want to go home."

Donielle Prophete, president of CWA Local 3645, says the union will continue to push the airport and city to provide more buses for airport employees.

"The city of Charlotte needs to do better," Prophete told WCNC Charlotte earlier this summer.