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CWA Documents Verizon's Continued Neglect of Pennsylvania Copper Infrastructure

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CWA filed testimony with the Pennsylvania Public Utility Commission as part of the push for a public investigation into the service provided by Verizon to Pennsylvania customers.

CWA presented the testimony of Jim Gardler, president of CWA Local 13000, and Susan Baldwin, a nationally recognized expert on telecommunications service quality.

Last year, CWA documented more than 200 examples in 13 counties where Verizon is failing to provide safe facilities by refusing to 1) replace damaged, bent, and broken poles; 2) repair or replace damaged cross-connect boxes and remote terminals; 3) repair or replace damaged cable; and 4) properly control falling trees and vegetation near its facilities. The filing documents the further deterioration of Verizon’s copper network and the impact on service and safety for customers, workers, and the public. Read the full filing here.


CWA has documented more than 200 examples in 13 counties
where Verizon is failing to provide safe facilities.