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CWA Members Join Sen. Sherrod Brown to Urge Action on Call Center Jobs
News
May 31, 2018
U.S. Senator Sherrod Brown (D-Ohio) joined 30 call center workers from CWA Local 4322 to call for action on his legislation to help rein in offshoring and bring call center jobs back to the United States.
In Boost for Efforts to Gain a Union Voice with CWA, GDIT Workers Win Settlement
News
May 31, 2018
In a victory for workers at GDIT, the company agreed to a settlement that overturns 2017 union election results at its Alexandria, Va., facility that were tainted by GDIT's union busting activities.
North Carolina CWA Customer Service Members Build Power
News
May 24, 2018
Customer service representatives are facing the threat of big corporations offshoring and outsourcing jobs, pressure from monitoring and metrics, and much more.
Workers Call on Labor Department to Investigate General Dynamics as Wage Theft is Uncovered at Five More Call Centers
Press Release
Workers at five federal contract call centers operated by General Dynamics Information Technology (GDIT) filed new wage theft complaints with the U.S. Department of Labor’s Wage and Hour Division. Since January, over 2,000 current and former GDIT call center workers have come forward to call on the Department of Labor (DOL) to investigate violations of prevailing wage law at the company.
CWA Statement on Tragic Fire at Philippine Call Center
Press Release
The Communications Workers of America (CWA) expresses its solidarity and condolences to the families of the 37 workers who perished in the December 23 fire in the Research Now SSI call center in Davao, Philippines