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Bargaining Update
News
April 9, 2020
Bargaining opened this week for CWA members at Frontier Communications in California.
Call Center Workers Speak Out, Say Companies Need to Do More as Workers Continue to Work in Crowded Centers Amidst the Covid-19 Pandemic
Press Release
As call centers across the country provide support to consumers navigating the coronavirus pandemic and corporations rely increasingly on remote assistance with many storefronts closed down, call center workers are being forced to make difficult choices about whether to follow their employers’ demands to work in close proximity to others, or heed recommendations by the WHO and CDC to shelter in place and social distance to prevent community spread.
At A Time When Workers Need Unions More Than Ever, Trump is Making it Easier for Employers to Bust Unions
News
April 9, 2020
We might be in the middle of a pandemic, but the Trump NLRB is not taking a break from union busting.
In Memoriam – April 9, 2020
News
April 9, 2020
CWA has established a memorial page for members who have lost their lives to COVID-19.
45 Members of Congress Led by Reps. Pocan and Schakowsky Demand CMS Protect Maximus Call Center Workers Answering ACA, Medicare, & Medicaid Calls
Press Release
After the Centers for Medicare & Medicaid Services (CMS) issued guidance mandating that call centers contracting with CMS force employees to work in-person, rather than telework, 45 members of Congress sent a letter to CMS Administrator Seema Verma demanding she reverse the policy and protect Maximus call center workers.