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Lawmakers Unveil Bipartisan "Press One For America" Bill
News
November 14, 2013
Lawmakers from both sides of the aisle on Wednesday joined together in support of legislation that would end tax payer subsidies for corporations that send U.S. call center jobs offshore, as CWA released a report outlining massive data security issues at overseas call centers that leave Americans? personal information at risk.
Call Center Month Recognizes CWA Members
News
October 10, 2013
Throughout October, CWA and customer service professionals are celebrating Call Center Month to recognize and support the professionalism and work of call center members in every CWA sector and industry. It?s part of a worldwide campaign by UNI Global Union, emphasizing the need for fair pay and respect for call center workers.
Fighting for Good Call Center Jobs
News
October 1, 2013
CWA activists are fighting to keep good call center jobs here in the U.S., and one way to help make that happen is through legislation that takes away the rewards that U.S. companies now receive for moving jobs offshore.
Mark Your Calendar for Call Center Month
News
September 5, 2013
October is Call Center Action Month, and this year, actions will focus on compensation and professionalism.
Rep. Bishop, CWA Push for Vote on Call Center Bill
News
August 22, 2013
Outside a Verizon call center, Long Island CWA members joined New York Rep. Tim Bishop (D) in support of the congressman?s legislation to block corporations that send U.S. call-center jobs overseas from obtaining federal grants and loans.