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Customer Service Professionals Month Recognizes Workers in a Tough Profession
Press Release
October is Customer Service Professionals month and the start of a major campaign to focus attention on the issues facing customer service and call center workers.
CenturyLink of Missouri Contract Update
News
October 4, 2011
Happy to report that CenturyLink of Missouri contract was ratified overwhelmingly on Friday.
North Carolina Healthcare Arbitration Award
News
June 13, 2011
CWA and Carolina Telephone & Telegraph/Century Link
CWA: FCC Vote Moves U.S. Forward on Broadband
Press Release
The FCC Chairman gives a shout out to CWA as the Commission votes to adopt open Internet rules.
CenturyLink/Qwest Commits to Job Security, Broadband Build-Out
News
October 28, 2010
CWA?s discussions with CenturyLink, the company formed by the acquisition between CenturyLink and Qwest Communications, have resulted in management agreeing to provide greater job security for workers and to invest in broadband buildout, especially in rural and other underserved areas.